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Director of first impressions

 

ASHE Society is looking for a Director of First Impressions to welcome customers, guests, and assist over the phone customers with an excellent experience at the ASHE flagship store located in Santa Ana. The director of first impressions will be an advocate for the company by ensuring that the company’s character is reflected in the reception area at the start of each visitor experience.   

 

Responsibilities

  • Provides excellent customer service by greeting all incoming guests and customers
  • Provides over the phone customer service
  • Properly checking customers and guests in at the time of arrival
  • Accurately input new and returning customer information into the POS system
  • Maintain store appearance by reorganizing, stocking, and cleaning on an as needed basis
  • Assist in maintaining store cleanliness

Qualifications

  • Excellent communication skills
  • Good organizational skills
  • Good technical capacity
  • Good time management skills
  • Ability to stand for long periods of time
  • Ability to move and lift 20 pounds and maneuver any package of any weight over 50 pounds using the proper equipment
  • Consistent ability to bend or twist using the waist and knees

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